The Customers dashboard provides an overview of your customers and detailed data on a customer level:
Number of Billing Retry
Average payments count
Average price paid
Events environment (Sandbox, Production)
In-app purchase product
Here you can see all your subscription metrics such as Active Trials, Active Subscribers, Churned Subscribers, Canceled Trials, Billing Retry, Average Payment Count, Average Price and Sales for the period chosen.
Also you can filter the data by Subscription product, Subscriber Status, Currency, Device and OS version.
Below you can find the details of the customers tracked:
Column names explanation:
The unique ID of a subscriber assigned by Qonversion
Real-time status of a subscriber: Trial, Active, Canceled, Billing retry or Refund
The exact time when a subscriber was charged
How many transactions a subscriber made
Sum of all of the transactions of a subscriber
The name of a subscription plan in App Store Connect
The date when a user became a customer
Click a Client UID to see more details about a subscriber.
Here you can see the timeline of you customer's subscription history. This data is useful for fixing any issues with you subscriber data and understand Sandbox and Production events while debugging.
In case you need to delete a subscriber and all of his transaction data use the Delete button in the right corner.